Privacy Policy

Last Updated: 27 September 2026

Skill Link Computer College (Private) Limited (“SLCC”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information entrusted to us.

This Privacy Policy explains how we collect, use, store, process, disclose, and protect personal information when you visit or interact with our websites, online forms, social media pages, advertisements, educational services, IT services, payment facilities, and other services operated or managed by Skill Link Computer College (Private) Limited.

This Privacy Policy applies to services and business activities operated by or through Skill Link Computer College (Private) Limited, including:

• Skill Link Computer College (SLCC);

• CollegeLK.com and its associated webpages, forms, landing pages, and online services;

• our education and training activities;

• IDM Nations Campus School of Digitalisation – Minuwangoda, where operated or managed by SLCC;

• ITOne Support & Solutions / ITOne by SLCC;

• corporate training, professional training, and related educational services;

• IT support, IT consulting, networking, systems administration, cloud, email, hardware, software, and related technology services; and

• other services, projects, brands, or business activities operated by Skill Link Computer College (Private) Limited from time to time.

By using our website, submitting an enquiry or online form, registering for a course, requesting IT support, making a payment, responding to an advertisement, or otherwise providing personal information to us, you acknowledge the practices described in this Privacy Policy.

1. Personal Information We Collect

The information we collect depends on how you interact with us and the services you request.

We may collect personal information that you voluntarily provide, including:

• Full name;

• Telephone or mobile number;

• Email address;

• Residential or business address;

• City or general location;

• Age or date of birth where relevant;

• School, workplace, company, or organization name;

• Educational background and qualifications;

• Course or training interests;

• Preferred classes or training information;

• Student registration and application information;

• Parent or guardian information where applicable;

• IT support requirements;

• Type of organization requesting IT services;

• Approximate number of computers, devices, or users;

• Information about IT systems, networks, hardware, software, cloud services, or technical issues;

• Messages, enquiries, feedback, and information submitted through forms;

• Invoice and billing information;

• Payment and transaction-related information;

• Communication preferences; and

• Any other information that you voluntarily provide to us.

Please do not provide passwords, PINs, banking credentials, complete payment card information, or highly sensitive personal or confidential business information through general enquiry forms, social media messages, or lead forms unless we specifically request such information through an appropriate and secure process.

2. Information Collected Automatically

When you access our website or other digital services, certain technical information may be collected automatically.

This may include:

• IP address;

• Browser type;

• Device type;

• Operating system;

• Approximate geographic information derived from technical information;

• Pages visited;

• Date and time of access;

• Referring website or source;

• Search terms that may have directed you to our website;

• Website interactions;

• Cookie information; and

• Other similar technical and usage information.

We may use this information to operate and secure our website, understand website usage, identify technical problems, prevent misuse, improve user experience, measure advertising performance, and improve our services.

3. Online Enquiries, Advertising and Lead Forms

We may promote our educational programs, IT support services, corporate training, and other services through our website and third-party platforms such as Facebook, Instagram, Google, WhatsApp, and other online advertising, communication, or social media services.

When you submit information through an advertisement, lead form, instant form, landing page, website contact form, WhatsApp enquiry, social media message, or similar facility, the information you provide may be transmitted to us by the relevant platform.

Depending on the service, a lead or enquiry form may request information such as:

• Your name;

• Telephone number;

• Email address;

• Organization or company name;

• Type of organization;

• Course or service you are interested in;

• IT support requirement;

• Approximate number of computers, devices, or users;

• Preferred method of contact; and

• Other information reasonably necessary for us to understand and respond to your enquiry.

We may use this information to contact you, understand your requirements, provide information about our courses or services, prepare quotations or proposals, arrange consultations or technical visits, assist with registrations, and follow up on your enquiry.

Information submitted through third-party platforms may also be processed independently by those platforms according to their own privacy policies and terms.

4. How We Use Your Personal Information

We may collect and process personal information for purposes including:

• Responding to enquiries and requests;

• Providing information about courses, training, and educational services;

• Processing student registrations and applications;

• Communicating with students, parents, or guardians where appropriate;

• Providing IT support and IT-related services;

• Assessing IT support requirements;

• Preparing quotations, proposals, invoices, and service arrangements;

• Contacting prospective students, customers, and business clients;

• Scheduling classes, meetings, consultations, training sessions, or technical visits;

• Providing student and customer support;

• Processing and confirming payments;

• Issuing invoices, receipts, and payment confirmations;

• Processing refunds where applicable;

• Maintaining financial and accounting records;

• Managing failed or disputed transactions;

• Communicating important course, service, account, or operational updates;

• Improving our websites, courses, training programs, and services;

• Conducting reasonable business and website analytics;

• Measuring the effectiveness of advertising and promotional activities;

• Maintaining system and information security;

• Preventing, identifying, or investigating fraud, misuse, or unauthorized activity;

• Maintaining records required for business, accounting, taxation, contractual, regulatory, or legal purposes;

• Complying with applicable laws, regulations, court orders, and lawful governmental requests; and

• Marketing our services where permitted and appropriate.

We aim to collect and process only information reasonably necessary for the relevant purpose.

5. Communications and Marketing

If you submit an enquiry regarding one of our courses, educational programs, IT support services, corporate training programs, or other services, we may contact you using the contact information you provide.

Depending on the nature of your enquiry and the information you provide, communication may take place through:

• Telephone calls;

• SMS;

• Email;

• WhatsApp;

• Social media messaging; or

• Other reasonable communication channels.

Where permitted by applicable law or where appropriate consent has been obtained, we may also send information regarding relevant courses, services, offers, events, promotions, or updates.

You may request that we stop sending promotional communications at any time by contacting us or using an available unsubscribe or opt-out facility.

Opting out of promotional communications will not prevent us from sending necessary administrative, transactional, payment, security, student, or service-related communications where applicable.

6. Online Payments and Payment Service Providers

We may provide facilities for students, customers, parents, organizations, or other users to make payments online for courses, registrations, IT services, training programs, products, invoices, or other services.

Online payments may be made using credit cards, debit cards, bank-based payment methods, or other electronic payment methods supported by banks, payment gateways, payment processors, or other authorized payment service providers selected by Skill Link Computer College (Private) Limited.

When you choose to make an online payment, you may be redirected to, or interact with, a secure payment interface operated by the relevant payment service provider.

Unless expressly stated otherwise, Skill Link Computer College (Private) Limited does not intend to directly collect or store your complete credit or debit card number, card security code (CVV/CVC), PIN, online banking password, or similar sensitive payment authentication credentials on our own website or servers.

Such sensitive payment information should be provided directly to and processed by the relevant bank, payment gateway, payment processor, or payment service provider through its secure payment environment.

We may receive limited transaction information from the payment provider, including:

• Customer name or contact information where applicable;

• Transaction or payment reference number;

• Invoice or order reference;

• Amount paid;

• Currency;

• Date and time of payment;

• Payment method;

• Card type or limited/masked card information where provided by the payment processor;

• Payment status, such as successful, pending, failed, cancelled, reversed, or refunded;

• Refund or reversal information; and

• Other information reasonably necessary to confirm, administer, secure, or reconcile a payment.

We may use payment-related information to:

• Confirm course registrations, purchases, or services;

• Verify payments;

• Provide receipts and payment confirmations;

• Maintain student, customer, financial, and accounting records;

• Reconcile transactions;

• Process or administer refunds where applicable;

• Respond to payment enquiries;

• Investigate failed, duplicate, unauthorized, disputed, or potentially fraudulent transactions; and

• Meet applicable accounting, taxation, contractual, regulatory, and legal obligations.

Payment service providers may independently collect and process personal and financial information according to their own privacy policies, security standards, and terms and conditions.

We encourage users to review the applicable payment provider's privacy policy and terms before completing a transaction.

7. Cookies, Analytics and Similar Technologies

Our website may use cookies and similar technologies to:

• Provide and maintain website functionality;

• Remember certain preferences;

• Understand website traffic and visitor behaviour;

• Improve website performance and user experience;

• Maintain website security;

• Measure advertising effectiveness; and

• Support analytics and marketing activities.

Some cookies or similar technologies may be provided by third-party analytics, advertising, social media, or technology providers.

You may be able to control, restrict, or disable cookies through your web browser settings. However, disabling certain cookies may affect the functionality or performance of parts of our website.

8. Sharing of Personal Information

We do not sell or rent your personal information to third parties.

We may disclose or provide access to personal information where reasonably necessary to:

• Authorized employees and administrative personnel;

• Lecturers, instructors, or academic personnel where relevant;

• IT personnel and technology service providers;

• Website hosting and cloud service providers;

• Email and communication service providers;

• Banks and financial institutions;

• Authorized payment gateways and payment processors;

• Card networks and acquiring institutions where applicable;

• Payment security and fraud-prevention providers;

• Advertising, analytics, and communication platforms;

• Accounting, auditing, and financial service providers;

• Professional advisers, including legal advisers, accountants, auditors, or company secretaries where necessary;

• Educational partners, awarding organizations, or relevant academic bodies where necessary to provide a service requested by you;

• Government authorities, regulators, courts, or law enforcement agencies where required or permitted by law; and

• Other service providers reasonably necessary for our legitimate business operations.

We seek to limit information shared with third parties to what is reasonably necessary for the relevant purpose.

9. International Data Processing and Cloud Services

Some technology, hosting, email, cloud storage, analytics, communication, payment, advertising, or other service providers used by us may operate infrastructure or servers outside Sri Lanka.

As a result, personal information may, where necessary, be processed, transmitted, or stored outside Sri Lanka.

Where such processing occurs, we take reasonable steps to use established service providers and to handle personal information in accordance with applicable data protection requirements.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected and for legitimate administrative, educational, contractual, accounting, taxation, security, regulatory, or legal requirements.

Retention periods may differ depending on whether the information relates to:

• A general enquiry;

• An advertising or marketing lead;

• A student or course registration;

• A parent or guardian;

• An IT support customer;

• A corporate training client;

• An ongoing service agreement;

• An invoice or payment;

• Financial or accounting records;

• Academic or certification records; or

• A legal or regulatory obligation.

Transaction, invoice, receipt, and accounting records may be retained for the period reasonably necessary to meet applicable accounting, taxation, audit, contractual, and legal obligations.

Where payments are processed through an independent payment service provider, we do not intend to retain complete payment card numbers, CVV/CVC codes, PINs, or online banking passwords on our own systems.

Information that is no longer reasonably required may be deleted, anonymized, or securely archived, subject to applicable legal and operational requirements.

11. Information Security

We take reasonable administrative, organizational, physical, and technical measures designed to protect personal information against unauthorized access, accidental loss, misuse, alteration, disclosure, or destruction.

Depending on the systems and information involved, these measures may include:

• Access controls;

• Password protection;

• Security software and system protections;

• Data backups;

• Restricted administrative access;

• Secure cloud or hosting services; and

• Internal administrative procedures.

However, no Internet transmission, electronic storage system, wireless network, website, or communication platform can be guaranteed to be completely secure.

Users should therefore also take reasonable precautions when transmitting information electronically.

12. Children's and Students' Information

Some of our educational programs are intended for children and young learners.

Where personal information concerning a child is required for course registration, educational administration, communication, payment, certification, or related purposes, we may request information from or with the involvement of a parent, guardian, or other person legally authorized to act on behalf of the child, where appropriate.

Information collected may include the child's name, age, date of birth, school, educational information, course details, attendance or academic information, and parent or guardian contact information where reasonably necessary.

We aim not to collect unnecessary personal information from children through general advertising or enquiry forms.

Parents or guardians who have questions or concerns regarding personal information relating to a child may contact us using the details provided in this Privacy Policy.

13. IT Support and Business Customer Information

When providing IT support, networking, systems administration, cloud, email, cybersecurity, hardware, software, or related technology services, our personnel may require access to certain customer systems or information in order to diagnose and resolve technical issues.

We aim to access only information reasonably necessary to provide the requested service.

Customers should avoid sending passwords or other highly sensitive credentials through ordinary enquiry forms or public communication channels.

Where temporary credentials or system access are necessary for technical support, customers should use an appropriate secure method where available and change temporary passwords or credentials when reasonably appropriate after the support activity has been completed.

Information encountered during IT support activities will be handled according to the nature of the service, our applicable service arrangements, and reasonable confidentiality and security practices.

14.Your Privacy Rights and Choices

Subject to applicable law and the circumstances of the processing, you may contact us regarding personal information relating to you and request, where applicable:

• Information regarding how your personal data is being processed;

• Access to personal information relating to you;

• Correction of inaccurate or incomplete information;

• Erasure or deletion where applicable;

• Restriction of certain processing where applicable;

• Objection to certain processing where applicable;

• Withdrawal of consent where processing is based on consent; or

• Cessation of promotional communications.

Certain requests may be subject to applicable legal, contractual, educational, accounting, regulatory, or record-keeping requirements.

We may need to take reasonable steps to verify your identity before processing a request concerning personal information.

15. Sri Lankan Data Protection Law

We aim to handle personal information in accordance with applicable laws of Sri Lanka, including the Personal Data Protection Act, No. 9 of 2022, as amended, together with applicable regulations, rules, directives, orders, and requirements issued under Sri Lankan law.

Our privacy and data protection practices may be updated as the applicable legal and regulatory framework develops.

Where our services involve individuals, organizations, service providers, or transactions in other jurisdictions, additional privacy or data protection requirements may apply depending on the circumstances.

16. Third-Party Websites and Services

Our websites, advertisements, social media pages, emails, or other communications may contain links to websites or services operated by third parties.

These may include social media platforms, payment service providers, educational partners, communication services, or other external websites.

We are not responsible for the privacy practices, security, availability, or content of independent third-party websites or services.

When you leave our website or use a third-party service, we encourage you to review the relevant provider's privacy policy, security information, and terms and conditions.

17. Legal Disclosure

We may disclose personal information where required or permitted by applicable law, court order, regulatory requirement, or lawful governmental request.

We may also disclose information where reasonably necessary to:

• Protect or enforce our legal rights;

• Protect the safety or rights of our students, customers, employees, or others;

• Investigate suspected fraud or misuse;

• Prevent or investigate security incidents;

• Respond to disputes or legal claims; or

• Establish, exercise, or defend legal claims.

18. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technologies, business operations, payment facilities, third-party providers, or applicable legal and regulatory requirements.

When material changes are made, the revised Privacy Policy will be published on our website with an updated “Last Updated” date.

We encourage users to review this Privacy Policy periodically.

19. Contact Information

If you have questions about this Privacy Policy, wish to make a privacy-related request, or have concerns regarding how your personal information is collected, used, stored, or handled, please contact:

Skill Link Computer College (Private) Limited
63/2, Veyangoda Road
Minuwangoda, Sri Lanka

Telephone: 0778 618 618
Email: virajsj@zohomail.com
Website: collegelk.com

20. Acceptance of This Privacy Policy

By using our website, submitting an online form, registering for our services, or otherwise providing personal information to us, you acknowledge that you have read and understood this Privacy Policy.

Privacy-related matters concerning information collected through Skill Link Computer College, CollegeLK.com, IDM Nations Campus School of Digitalisation – Minuwangoda, ITOne Support & Solutions / ITOne by SLCC, our online forms, advertisements, or associated services may be directed to Skill Link Computer College (Private) Limited using the contact information above.

Data Controller: Skill Link Computer College (Private) Limited

© 2026 Skill Link Computer College (Private) Limited. All rights reserved.