Payment Policy / Payment Terms

Last Updated: 27 September 2026

Skill Link Computer College (Private) Limited (“SLCC”, “we”, “us”, or “our”) provides payment facilities for eligible educational, training, IT, professional and other services offered through our business operations.

This Payment Policy explains the general terms applicable when making payments to us, including payments made through CollegeLK.com and authorized online payment facilities.

This Policy may apply to payments relating to:

• Skill Link Computer College (SLCC);

• CollegeLK.com and its associated online services;

• our education and training activities;

• IDM Nations Campus School of Digitalisation – Minuwangoda, where operated or managed by SLCC;

• ITOne Support & Solutions / ITOne by SLCC;

• corporate and professional training;

• IT support and technology services; and

• other services operated by Skill Link Computer College (Private) Limited.

This Payment Policy should be read together with our Terms & Conditions, Privacy Policy, and Refund & Cancellation Policy.

1. Accepted Payment Methods

Depending on the service and availability, we may accept payments through one or more of the following methods:

• Credit cards;

• Debit cards;

• Online payment gateways;

• Bank transfers or bank deposits;

• Electronic or mobile payment methods;

• Cash payments where available; and

• Other payment methods approved by us from time to time.

Available payment methods may differ depending on the course, service, transaction or payment channel.

2. Online Card Payments

Where available, customers may make online payments using supported credit or debit cards through an authorized third-party payment gateway or payment service provider.

Card acceptance may depend on the payment provider, issuing bank, card network, transaction type and other applicable restrictions.

We do not guarantee that every card or payment method will be accepted.

3. Payment Service Providers

Online payments may be processed by independent banks, payment gateways, acquiring institutions, card networks or other authorized payment service providers.

When making an online payment, you may be redirected to or interact with the secure payment environment of the relevant payment provider.

Your transaction may therefore also be subject to the terms, security procedures and privacy practices of that provider.

4. Card and Banking Information

Unless expressly stated otherwise, Skill Link Computer College (Private) Limited does not intend to directly collect or store complete credit or debit card numbers, CVV/CVC security codes, PINs or online banking passwords on our own website or servers.

Sensitive payment credentials should be entered directly into the secure payment environment provided by the relevant payment service provider.

We may receive limited transaction information necessary to identify, confirm and administer your payment.

5. Authorization to Make Payment

By submitting a payment, you confirm that:

• You are authorized to use the selected payment method;

• The payment information you provide is accurate;

• You authorize the applicable payment provider to process the transaction; and

• The payment is being made for a legitimate course, registration, service, invoice or other authorized purpose.

You must not knowingly use a stolen, unauthorized, fraudulent or otherwise unlawful payment method.

6. Currency

Unless otherwise clearly stated, prices and payments displayed or collected for our Sri Lankan operations are generally quoted and processed in Sri Lankan Rupees (LKR).

Where another currency is accepted, the applicable currency will be displayed or communicated before or during the transaction.

Your card issuer, bank or payment provider may apply its own exchange rate, foreign transaction fee or other charges where applicable. Such charges are outside our control.

7. Prices and Amounts Payable

The amount payable for a course, registration, IT service, corporate training program or other service will normally be displayed on our website, invoice, quotation, registration documentation or other official communication.

Customers are responsible for reviewing the amount before completing payment.

Where an obvious pricing or technical error occurs, we reserve the right to investigate and correct the transaction in a reasonable manner, subject to applicable law.

8. Payment Confirmation

A payment is not considered successfully completed merely because a payment attempt has been initiated.

A payment will normally be considered received when the relevant payment provider and/or our system confirms that the transaction has been successfully processed.

After successful payment, you may receive a payment confirmation, receipt, transaction reference, email, SMS or other acknowledgement.

Please retain your payment confirmation or transaction reference for future enquiries.

9. Failed or Declined Payments

A payment may be declined or fail for reasons including:

• Insufficient funds;

• Incorrect payment information;

• Card restrictions;

• Bank security controls;

• Authentication failure;

• Transaction limits;

• Payment gateway issues;

• Internet or network interruptions; or

• Other restrictions imposed by the bank or payment provider.

If a payment fails, you may attempt another authorized payment method or contact your bank or payment provider for further information.

10. Pending Transactions

In some circumstances, a transaction may appear as pending while the bank or payment provider completes processing.

A pending transaction does not necessarily mean that payment has been successfully received by us.

Course registration, service activation or other payment-dependent activities may remain pending until payment has been confirmed.

11. Amount Deducted but Payment Not Confirmed

If an amount appears to have been deducted or reserved from your account but you do not receive successful payment confirmation, please avoid making repeated payments unnecessarily.

Contact us and provide the available transaction reference, date, amount and relevant payment information.

We may check our records and, where appropriate, coordinate with the payment service provider.

In some cases, an unsuccessful transaction may be automatically reversed by the customer's bank or payment provider according to its own processing procedures.

12. Duplicate Payments

If you accidentally make more than one payment for the same course, invoice or service, please contact us as soon as reasonably possible.

Once a genuine duplicate payment is verified, the additional amount may be refunded or otherwise corrected in accordance with our Refund & Cancellation Policy.

13. Instalment Payments

Certain courses or services may permit payment by instalments.

Where an instalment arrangement is offered:

• The applicable instalment amounts and due dates may be communicated separately;

• The customer or student is responsible for making payments by the applicable due dates;

• Instalment availability may vary between courses and services; and

• Failure to maintain agreed payments may affect continued access to classes, examinations, certifications or services, subject to applicable terms and law.

An instalment arrangement does not necessarily change the total applicable course or service fee unless expressly stated.

14. Bank Transfers and Deposits

Where payment is made by bank transfer or deposit, the payer may be required to provide reasonable proof of payment.

A bank transfer or deposit will normally be considered received only after the funds have been successfully credited and verified.

Customers should use the correct payment reference or other information requested by us to help identify the transaction.

We are not responsible for funds transferred to an incorrect bank account as a result of payment instructions not issued or authorized by us.

15. Receipts and Invoices

We may issue electronic or physical receipts, invoices or payment confirmations depending on the transaction.

Customers should verify that the payment amount and relevant information are correct.

If you identify an error in a receipt or invoice, please contact us as soon as reasonably possible.

16. Course and Student Payments

Payments for educational services may include:

• Registration fees;

• Course fees;

• Instalments;

• Examination fees;

• Certification fees;

• Learning materials;

• Software or licence fees; and

• Other applicable educational charges.

The exact charges applicable to a particular program should be communicated through the relevant course information, registration process, invoice or official communication.

Payment of a fee does not by itself guarantee successful completion, certification or a particular academic result.

17. IT Support and Business Service Payments

Payments relating to ITOne Support & Solutions / ITOne by SLCC or other professional services may be based on an accepted quotation, invoice, service agreement or other arrangement.

Depending on the service, we may require:

• Full advance payment;

• A deposit;

• Stage or milestone payments;

• Monthly or recurring payments; or

• Payment following completion.

The applicable arrangement will normally be communicated before or during the service engagement.

18. Third-Party Costs

Certain services may involve charges payable to third parties, including:

• Software licences;

• Cloud subscriptions;

• Domain registrations;

• Hosting services;

• Examination or certification providers;

• Educational or awarding organizations;

• Hardware suppliers; or

• Other external service providers.

Such charges may be subject to the third party's own payment, cancellation and refund conditions.

19. Payment Security

We take reasonable measures to maintain the security of our website and payment-related processes.

Online card payments should be processed through established payment providers using their secure payment environments.

However, no Internet-based payment system can be guaranteed to be completely free from risk.

Customers should protect their cards, devices, passwords, PINs, one-time passwords (OTPs) and other authentication information.

We will not ask you to provide your card PIN, CVV/CVC, online banking password or OTP through an ordinary email, WhatsApp message, telephone conversation or general website enquiry form.

20. Refunds and Cancellations

Payments that are eligible for refund will be handled according to our Refund & Cancellation Policy.

Submitting a refund request does not automatically mean that the refund will be approved.

Where a refund is approved for an online payment, we may return the amount through the original payment method or another appropriate method, subject to payment-provider requirements.

21. Refund Processing

Where a refund is approved, we will initiate the applicable refund within a reasonable period after verification and approval.

The time required for funds to appear in your account may depend on the bank, card issuer, payment gateway or payment service provider.

Processing delays by independent financial institutions or payment providers may be outside our direct control.

22. Chargebacks and Payment Disputes

If you believe there is an error or unauthorized issue concerning a payment, we encourage you to contact us promptly so that we can investigate the matter.

Where a chargeback or payment dispute is initiated through a bank, card issuer or payment provider, we may provide relevant transaction, registration, invoice, communication and service records to the appropriate provider as reasonably necessary to respond to the dispute.

Fraudulent or intentionally misleading payment disputes may be challenged using the records available to us.

23. Fraud Prevention and Transaction Verification

For security, fraud prevention and regulatory purposes, certain transactions may be subject to additional verification by us or the relevant payment provider.

We may temporarily withhold confirmation of a transaction where there is a reasonable concern regarding:

• Unauthorized use;

• Fraud;

• Duplicate transactions;

• Incorrect payment information;

• Suspicious transaction activity; or

• A request from the payment provider or financial institution.

We may request reasonable information necessary to verify a transaction but will not request sensitive card authentication information that should remain confidential.

24. Payment Provider Fees and Bank Charges

Banks, card issuers or other payment providers may impose charges independently of us, including currency-conversion charges, international transaction fees or other banking fees.

Unless expressly stated otherwise, such independently imposed charges are the responsibility of the payer and are not amounts collected by Skill Link Computer College (Private) Limited.

Any fee charged directly by us will be disclosed where required and applicable.

25. Privacy and Payment Information

Personal information collected or received in connection with payments will be handled according to our Privacy Policy.

We may retain transaction references, payment status, amount, date, invoice details and other information reasonably required for accounting, taxation, reconciliation, fraud prevention, customer support, refunds and legal compliance.

We do not intend to retain complete card numbers, CVV/CVC codes, PINs or online banking passwords on our own systems where payments are processed through an independent payment provider.

26. Records of Transactions

We may maintain payment and transaction records for legitimate business, accounting, taxation, audit, contractual, security and legal purposes.

Customers are encouraged to retain their own receipts and transaction confirmations.

27. Changes to This Payment Policy

We may update this Payment Policy from time to time to reflect changes in:

• Payment methods;

• Payment service providers;

• Courses and services;

• Business operations;

• Security requirements; or

• Applicable legal and regulatory requirements.

The latest version will be published on our website with an updated “Last Updated” date.

28. Applicable Terms and Law

This Payment Policy forms part of the terms governing payments made for our services and should be read together with our Terms & Conditions, Privacy Policy, and Refund & Cancellation Policy.

Payments and related matters are subject to applicable laws and regulatory requirements of the Democratic Socialist Republic of Sri Lanka.

Nothing in this Policy is intended to exclude or restrict rights that cannot lawfully be excluded.

29. Acceptance of Payment Terms

By submitting or authorizing a payment to Skill Link Computer College (Private) Limited, you acknowledge that you have had the opportunity to review the applicable payment information and agree to these Payment Terms together with the terms applicable to the relevant course or service.

30. Contact Information

For payment-related questions, failed transactions, duplicate payments or other payment enquiries, please contact:

Skill Link Computer College (Private) Limited
63/2, Veyangoda Road
Minuwangoda, Sri Lanka

Telephone: 0778 618 618
Email: virajsj@zohomail.com
Website: CollegeLK.com

When contacting us about a transaction, please provide your name, payment date, amount and transaction/reference number where available.

For your security, do not send your complete credit/debit card number, CVV/CVC, PIN, OTP or online banking password to us by email, WhatsApp, telephone or an ordinary website contact form.

© 2026 Skill Link Computer College (Private) Limited. All Rights Reserved.